Best Western Plus Hotel Plaza | City stay in Naples | Book Now

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Best Western Plus Hotel Plaza Naples Interior photo

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Key details

About the Hotel

Piazza Principe Umberto 23, Naples, Italy, 80142

Close to the historic old town

Great

8.1

7.6

/10

3.1

3.3

Loved by Best Western Plus Hotel Plaza guests

Attentive staff
Comfortable beds
Delicious breakfast
Renovated rooms

"Besides the location, the best part of this hotel is the staff."

ourmail1788 from United States

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"First, loved the location close to the train station and some good restaurants."

William from United States

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"Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar."

Keith

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Location

Best Western Plus Hotel Plaza is positioned just 3 miles from the iconic beaches of Naples. Located near popular attractions such as Naples Botanical Garden and the Naples Zoo, guests have convenient access to city amenities. The hotel offers easy travel options with proximity to Southwest Florida International Airport, approximately 30 minutes away.

Rooms

The hotel offers a variety of 88 well-appointed guest rooms, each designed for comfort and functionality. Accommodations include family rooms and suites that provide ample space for all guests. Every room features a flat-screen TV, refrigerator, and microwave for additional convenience.

Dining

A complimentary hot breakfast is available daily, featuring a selection of hearty options including eggs, waffles, and fresh fruit. Additionally, the hotel is within walking distance to local dining options that showcase Naples' culinary scene. Guests can enjoy the nearby restaurants that present a blend of flavors, from seafood to Italian cuisine.

Wellness

Outdoor enthusiasts can unwind by the hotel's swimming pool, providing a refreshing escape during Florida's warm days. The fitness center offers equipment for cardiovascular and strength training, promoting a balanced wellness approach. The hotel's spa services enhance relaxation and rejuvenation, catering to guests' wellness needs.

Business

Best Western Plus Hotel Plaza caters to business travelers with a 24-hour business center, allowing for printing and copying services. Meeting facilities are available for small gatherings and events, accommodating professional needs. High-speed internet access ensures seamless connectivity for all business activities.

Highlights

Location: Just 3 miles from Naples beaches

Rooms: Variety of 88 well-appointed guest rooms

Dining: Complimentary hot breakfast

Wellness: Swimming pool & fitness center

Must-do experiences

Take a sunset stroll along the Naples Pier for stunning views.
Savor authentic Neapolitan pizza at Pizzeria Da Michele.
Visit the Naples Botanical Garden for vibrant native flora.
Explore the Cappella Sansevero to see the Veiled Christ statue.
Stroll through Mercato di Porta Nolana for fresh local produce.

Location: Very good

7.7/10Review score

See hotel location on map

Guest Emotional Experience

Explorers, Not TouristsCity center!

“Just a walk from Spacca Napoli and many of the monuments in the heart of the city.”

Paoletta from Italy

Shine on SocialsBreakfast view

“Breakfast buffet is rich and has a great view of the city.”

Doğukan from Turkey

Away at HomeHeartfelt surprise

“They surprised us with champagne and balloons in the room.”

ourmail1788 from United States

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Double Room

2 persons

110 sq. feet

1 Double bed

Air conditioning

room details

Superior King Room

2 persons

175 sq. feet

1 King-size bed

Air conditioning

room details

Superior Twin Room

2 persons

175 sq. feet

2 Single beds

Air conditioning

room details

Junior Suite King Queen Bed Terrace

2 persons

270 sq. feet

1 King-size bed

Air conditioning

room details

Click button to see more rooms

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Ironing facilities

Media

AM/FM alarm clock

Best Western Plus Hotel Plaza Location

Piazza Principe Umberto 23, Naples, Italy, 80142

Map view

Piazza Principe Umberto 23, Naples, Italy, 80142

City landmarks

Church

Museo Cappella Sansevero

4800 ft

Museum

Naples National Archaeological Museum

1.1 mi

Square

Piazza del Plebiscito

1.6 mi

Landmark

Via San Gregorio Armeno

4000 ft

Castle

Castel Nuovo

1.4 mi

Mall

Galleria Umberto I

1.5 mi

Church

Naples Cathedral

3400 ft

Landmark

Underground Naples

4300 ft

Church

Piazza San Gaetano

4300 ft

Castle

Ovo Castle

2.1 mi

Museum

National Museum of Capodimonte

1.3 mi

Cemetery

Catacombe di San Gennaro

1.3 mi

Church

Museum Complex of St. Clare

1.1 mi

Castle

Castel Sant'Elmo

1.7 mi

Landmark

Spaccanapoli

3500 ft

Museum

Museum of the Treasure of San Gennaro

3300 ft

Landmark

Napoli Sotterranea

3200 ft

Church

Gesu Nuovo Church

1.1 mi

Landmark

Astronomical Observatory of Capodimonte

3900 ft

Landmark

The Neapolis Buried

3800 ft

Square

Church of San Domenico Maggiore

4800 ft

Museum

Museo dell'Opera Pia Purgatorio ad Arco

4200 ft

Museum

Pio Monte della Misericordia

2900 ft

Landmark

Centro Storico

1.1 mi

Museum

Museo d'Arte Contemporanea Donnaregina

3100 ft

Palace

Royal Palace of Naples

1.6 mi

Landmark

Piazza Bellini

1.1 mi

Square

Piazza Cavour

1.0 mi

Nearby

Piazza Garibaldi

Stazione Napoli Centrale

1100 ft

Square

Porta Capuana

1700 ft

Restaurants

Attanasio

1000 ft

Piazza G. Garibaldi 106/107/108

Fratelli La Bufala

700 ft

Piazza Garibaldi

O'Luciano

1000 ft

15 Piazza San Francesco di Paola

Tentazioni Cafe

1000 ft

Piazza Giuseppe Garibaldi Stazione di Napoli Centrale

Da Donato dal 1956 Antica Trattoria e Pizzeria

1800 ft

Via Silvio Spaventa 37/43

Da Pellone

2300 ft

Via Nazionale 93 Quartiere Vasto

Amoroso dal 1876 Ristorante Pizzeria

2300 ft

Piazza Giuseppe Garibaldi 121

Gran Caffe' Novara

1300 ft

Corso Novara 37-39-41

Explore Naples

Local Highlights

Naples Cathedral

13 minutes' walk

Magnificent Gothic architecture and stunning frescoes. A must-visit for its rich history and religious significance.

Museo Cappella Sansevero

18 minutes' walk

Home to the famous veiled Christ statue and intricate baroque art, making it an artistic jewel in Naples.

Naples National Archaeological Museum

20 minutes' walk

A treasure trove of ancient artifacts, including works from Pompeii that showcase Italy's captivating history.

Via San Gregorio Armeno

15 minutes' walk

Famous for its artisan shops selling nativity scenes and decorations, this street is vibrant and full of local culture.

Orto Botanico di Napoli

15 minutes' walk

A serene botanical garden ideal for peaceful strolls. Perfect for nature lovers seeking relaxation among vibrant flora.

Underground Naples

16 minutes' walk

An exciting exploration of ancient Greek and Roman ruins beneath the city, appealing to thrill-seekers and history buffs.

Fratelli La Bufala

3 minutes' walk

Casual dining with authentic Neapolitan pizza using local buffalo mozzarella, perfect for a family-friendly meal.

La Cantina dei Mille

6 minutes' walk

Charming atmosphere with traditional dishes and a great selection of wines; vegetarian options available.

Galleria Umberto I

25 minutes' walk

Iconic shopping gallery with impressive architecture, showcasing local boutiques, cafés, and occasional live events.

Teatro di San Carlo

30 minutes' walk

One of the oldest opera houses in Europe, hosting riveting performances; a cultural highlight for music lovers.

Getting around

City Centre

Naples4 min · 1000 ft

Airports

Capodichino (NAP)7 min · 2.7 mi

Train

Naples Central Train Station8 min · 2000 ft

Underground

Garibaldi metro5 min · 1400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 01:00-11:00

Guest Parking

Public parking is possible at a location nearby at EUR 20 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 10 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian

Number of floors:

Number of rooms:

Former name

best western hotel plaza

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests appreciate the hotel's convenient location near the Napoli Centrale train station, with easy access to public transportation. The breakfast buffet is a highlight, with a great view of the city while you eat. Rooms are generally spacious, some even featuring balconies overlooking the square, equipped with soundproof windows, though a few guests have noted that some rooms can feel a bit dark. You can also find a kettle and teabags/coffee in the rooms.

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Review score

Based on 552 verified reviews

8.0/10

Great

83%

Recommend

Staff

8.7/10

Breakfast

8.6/10

Paid Wi-Fi

6.5/10

Location

7.7/10

Pros

Good location

Helpful staff

Good breakfast

Cons

Sketchy area

Jayden from United States

Family with children

Superior Twin Room

3 nights in November 2025

Reviewed:February 11, 2026

6/10

good breakfast buffettiny wardrobenarrow shower access

the breakfast buffet had good options.

The room was quite small, and the wardrobe was tiny. There wasn't much space at all. the bathroom felt cramped, especially the shower access. It was just too narrow to move comfortably. it was pretty frustrating.

0 Helpful

Connor from Ireland

Business traveller

standard double room

1 night in November 2025

Reviewed:February 08, 2026

9.0/10

pleasant experience

warm welcomearranged breakfastcomfortable night

the gentleman at reception, gianluca, provide a warm welcome after my train journey. he arranged breakfast and recommend a good restaurant. he even organized a taxi to the airport for me. i found my night very comfortable.

the room had a very tiny shower.

Location

9/10

the hotel has a great location near the central area. it is excellent if you do multiple trips out of the city by train. many restaurants are nearby.

Facilities

8/10

the room view of the street was good. the room itself felt very spacious. i found the hotel to be very clean , important to me.

Service

10/10

i appreciate the very friendly and helpful service received. the staff was helpful and professional to me. early check-in was easily arranged, a great convenience.

Dining

9/10

breakfast cost 10 euro and was a good value. there was a nice selection, and the breakfast area had a nice view. i enjoyed having breakfast there.

0 Helpful

Harry from United Kingdom

Single

Superior King Room

3 nights in June 2025

Reviewed:August 09, 2025

7/10

warm welcomeearly check-insoft bedunsafe areamissing drawersunstable ac

The welcome at reception was so warm and efficient! I was happy I arrived early and could drop my bags. I was given another room because it was available. That was so kind. The room had space, and the bed was soft. Such a bonus after a long journey.

The area around wasn't ideal. It felt quite unsafe at night. The layout wasn't great. There were no drawers or chairs. The air conditioning was also tricky. It swung from hot to cold, so it was difficult to regulate.

0 Helpful