BEST WESTERN PLUS HOTEL PLAZA, Naples – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Best Western Plus Hotel Plaza offers 68 rooms, including double, twin, triple, and family rooms, as well as suites. All rooms have air conditioning, soundproof walls, flat-screen TVs with cable channels, minibars, and tea/coffee makers. Private bathrooms feature rainfall showerheads, bidets, and complimentary toiletries. Some rooms include balconies or terraces with city views.
Dining Options
The hotel's rooftop café-restaurant serves Neapolitan-inspired dishes, business meals, and brunch. Guests can enjoy a breakfast buffet with warm and cold options on the terrace, which overlooks Castel Sant'Elmo and Certosa San Martino. A lobby bar is also available.
Location & Transport
The hotel is 400 meters from Napoli Piazza Garibaldi and 5 km from Capodichino Airport. It provides a paid shuttle service to the airport and Naples port. Nearby landmarks include Naples Cathedral (1 km), Underground Naples (1.5 km), and the National Archaeological Museum (1.5 km). The Adriatic seafront is 300 meters away.
Services & Facilities
A 24-hour multilingual front desk, free Wi-Fi, and express check-in are available. The hotel has a business center, conference rooms (up to 150 guests), and an internet corner. Sustainable practices include reduced plastic use and energy efficiency measures.
Leisure & Nearby
Guests can explore shopping districts and cultural sites like Galleria Umberto I (2.5 km) and Catacombe di San Gennaro (2 km). The rooftop terrace offers views of the city and nearby landmarks.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
Dining
- In-room breakfast
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Patio
- Terrace
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel offers new and clean rooms with helpful staff. The beds are extremely comfortable, and there is a luxury shower, but the terrace area is small for a triple room. Overall, a pleasant stay with room for improvement.
The hotel had new and clean rooms. The staff was helpful. However, the rooms were tiny for three people and faced a noisy inner courtyard with pipes and exhausts.
My stay at the hotel was a bit of a mixed bag. The rooms were kept clean and refreshed, but felt tiny for three people, which I guess is expected in a central location like Naples. The service was helpful overall, although I was a bit taken aback when I arrived with a rented car and was rushed through check-in due to parking limitations. The location, while convenient for the airport and train station, felt rundown and not very safe. The dining experience wasn't up to par for a four-star hotel, but at least I got a great view of Naples.
The hotel had clean and attractive rooms, although the triple room was a bit small. The staff was friendly and helpful, but the check-in and check-out experiences could be warmer. The location was quiet and convenient, close to the train station. The dining experience was good overall, with a generous selection of food. The facilities were satisfactory, but some areas needed improvement.
I had a mixed experience at this hotel. The room, although on the smaller side, was comfortable. The location was convenient, albeit a bit of a walk from the main attractions. The service was helpful, but with a unique local touch. Dining was a highlight, offering a great variety of quality items. Overall, a decent stay with some ups and downs.
My stay at the hotel was a mix of positives and negatives. The rooms, despite being in a noisy area, were fine with clean and presentable reception areas and waiting room. The service offered by Salvatore was exceptional, but the parking situation was not very convenient. The location, though intimidating at times, was central and convenient for transportation. The dining experience, while rushed, offered a great view of Naples and some gluten-free options.
The hotel rooms were small but comfortable, perfect for one person. The view from our room was just too good to be true, and everything I needed was there. The staff was very helpful and conscientious, always eager to please. The location was very convenient for the main train station, allowing me to walk everywhere during the day. The dining experience was excellent, especially the buffet choices in the rooftop restaurant.
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